Privacy Policy

1. Who We Are

Kim Patterson Realtor LLC ("Company," "we," "us," or "our") is operated by Kim Patterson, a licensed Texas REALTOR® affiliated with JLA Realty. We operate this website and the real estate services offered through it. We are committed to protecting the privacy of every visitor, lead, and client who interacts with our website and services.

This Privacy Policy explains what personal information we collect, how we use and protect it, with whom we may share it, and your rights regarding that information.

2. Information We Collect

We collect information you provide directly to us when you submit any form on this website, including:

• Contact information — your full name, email address, and phone number.
• Property and transaction details — home search preferences, timeframe, price range, neighborhood interests, and property address if provided.
• Financial context — whether you have spoken with a lender, your approximate price range, or existing mortgage balance, as voluntarily disclosed.
• Communications — messages, notes, or questions submitted through forms on this site.
• Consent records — a timestamped record of your agreement to be contacted, including the exact consent language displayed at the time of submission.

We also automatically collect certain technical information when you visit our site:

• IP address, browser type, and device type
• Pages viewed, links clicked, and time spent on pages
• Referring website or search engine

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate guidance and buyer representation services
• Contact you by phone, SMS/text message, or email about properties, services, and consultations you have expressed interest in
• Schedule and conduct buyer consultations and property showings
• Send you relevant market updates, new listing alerts, and educational content
• Maintain records required by Texas Real Estate Commission (TREC) regulations
• Improve our website, communications, and client experience
• Comply with applicable federal, state, and local laws

4. SMS and Text Message Communications

By submitting your phone number through any form on this website and checking the consent checkbox, you expressly consent to receive recurring automated and manually dialed SMS/text messages from Kim Patterson Realtor LLC at the phone number you provided.

Types of messages you may receive include:

• Confirmation that we received your inquiry or consultation request
• Follow-up communications regarding your home search or sale
• New property alerts matching your stated preferences
• Appointment reminders and scheduling updates
• Market updates and real estate information relevant to your goals

You may also opt out of email communications at any time by clicking the unsubscribe link in any email we send.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers — third-party technology vendors who help us operate our business, including our CRM platform (GoHighLevel), email delivery services, and website hosting providers. These vendors are contractually required to protect your information and may only use it to perform services on our behalf.
• Real estate transaction parties — other agents, lenders, title companies, inspectors, and other professionals as necessary and only to the extent required to facilitate a transaction you have initiated.
• Legal compliance — where required by applicable law, regulation, subpoena, court order, or to protect the rights, property, or safety of our clients or business.
• TREC and licensing authorities — Texas Real Estate Commission or JLA Realty compliance personnel, to the extent required by Texas licensing law.

Mobile opt-in data and phone numbers collected for SMS communications will never be shared with third parties for marketing purposes.

6. MLS and IDX Data

Property listing data displayed on this website is sourced from LERA MLS and is subject to that organization's terms of use. This data is provided for consumers' personal, non-commercial use only and may not be used for any purpose other than to identify prospective properties a consumer may wish to purchase. Listing information is deemed reliable but is not guaranteed accurate and should be independently verified.

7. Data Retention

We retain your personal information for as long as necessary to provide services to you, to comply with our legal and regulatory obligations under Texas real estate licensing law, to resolve disputes, and to enforce our agreements. Lead, consent, and client contact records are retained for a minimum of five (5) years in accordance with TREC recordkeeping requirements.

8. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal retention obligations
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing at any time using the unsubscribe link in any email
• Request that we not contact you by any specific channel

To exercise any of these rights, contact us using the information in Section 12 below.

9. Cookies and Tracking Technologies

Our website uses only the cookies necessary for it to work — for example, to keep you securely signed in to your account and to remember your preferences. We do not currently use third-party advertising or analytics cookies to track your activity across websites. You can control or disable cookies through your browser settings, though disabling essential cookies may limit certain features or functionality of the site. If we add analytics or advertising cookies in the future, we will update this policy and provide any choices required by law.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you have reason to believe a child has submitted personal information to us, please contact us immediately and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information — including SMS opt-out requests — please contact us: